Privacy Policy

This Privacy Policy explains how NoLimitCoins ("we," "us," or "our") collects, uses, stores, and protects personal information submitted by users of nolimitcoins.live. By creating an account or using any part of the platform, you acknowledge the practices described here.

1. Information We Collect

Account Registration Data

When you register, we collect your full legal name, date of birth, email address, mailing address, phone number, and the US state of residence. This information is required to create your account and verify your eligibility to use the platform.

Identity Verification Documents

To comply with Know Your Customer (KYC) regulations, we collect copies of government-issued identification such as a driver's license or passport, and proof of address documents such as a recent utility bill or bank statement. These documents are used solely for identity verification and regulatory compliance.

Financial Information

When you make deposits or request withdrawals, we collect payment method details. Card data is handled through PCI-DSS compliant payment processors. We do not store full card numbers on our servers. Crypto wallet addresses are stored to process transactions.

Usage Data

We automatically collect data about your use of the platform. This includes IP addresses, browser type, device identifiers, pages visited, games played, bets placed, session duration, and navigation patterns. This data is used for security monitoring, fraud prevention, and improving platform performance.

Communication Data

If you contact support, we retain records of that correspondence including chat transcripts and email threads. This is used to resolve disputes and improve customer service quality.

2. How We Use Your Information

We use collected personal data to operate and maintain your account, process deposits and withdrawals, verify your identity, and comply with applicable laws and regulations. Usage data is analyzed to detect unusual account activity, prevent fraud, and enforce our Terms and Conditions.

We send transactional communications such as deposit confirmations, withdrawal updates, and account security alerts. If you opt into marketing communications during registration, we may send promotional offers by email. You can unsubscribe from marketing emails at any time through the link in any promotional message or by contacting support directly.

We do not use personal data for automated decision-making that produces legal effects, except for risk-based account verification decisions which can be reviewed by a member of our compliance team upon request.

3. Data Sharing and Disclosure

We do not sell personal data to third parties. We share data only in the following circumstances.

Payment processors and banking partners receive the financial data required to process your transactions. KYC verification providers receive identity documents to conduct regulated compliance checks. Technology service providers who operate parts of our infrastructure may access data in the course of providing those services, and are bound by confidentiality agreements.

We will disclose personal information when required to do so by law, court order, or regulatory authority. This includes disclosures to US financial regulators, law enforcement agencies, or state gaming control authorities where legally mandated.

4. Data Retention

Account data is retained for the duration of your active account and for a minimum of five years following account closure. This retention period exists to meet legal and regulatory obligations. Identity documents may be retained for longer periods where required by applicable anti-money laundering regulations.

Usage logs and session data are retained for up to 24 months. Support communications are retained for 36 months.

5. Security

We protect your data using 256-bit SSL encryption for data in transit. Stored data is protected with AES-256 encryption at rest. Access to personal data is restricted to authorized personnel who require it to perform specific job functions. All staff with data access undergo regular security training.

Despite these measures, no system is completely immune to breach. If a data security incident occurs that affects your personal data, we will notify you as required by applicable law, including within the timeframes mandated by state breach notification statutes.

6. Cookies and Tracking Technologies

We use cookies to maintain your login session, remember your preferences, and monitor platform usage. Some cookies are strictly necessary for the site to function. Analytics cookies are used to understand traffic patterns and improve the platform. You can control non-essential cookies through your browser settings, though disabling them may affect some platform functionality.

We do not use third-party advertising cookies or sell behavioral data to advertisers.

7. Your Rights

Depending on your state of residence, you may have rights to access the personal data we hold about you, request correction of inaccurate data, or request deletion of your data where retention is no longer legally required. To exercise any of these rights, contact our support team with your registered email address and a description of your request. We will respond within 30 days.

Account deletion requests will be processed within 30 days where permitted by applicable law and where no outstanding financial obligations or regulatory requirements prevent deletion.

8. Responsible Gaming and Data

If you use our self-exclusion tools or request a cooling-off period, that status is stored and enforced across all active sessions and future login attempts. Self-exclusion data is not deleted during the exclusion period and persists in our systems to prevent reactivation. Requests to reverse self-exclusion are subject to a mandatory review period.

9. Children

NoLimitCoins is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has created an account, contact us immediately and we will investigate and close the account if confirmed.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or regulatory changes. The date shown at the top of this page reflects the most recent revision. Continued use of the platform after an update constitutes acceptance of the revised policy.

11. Contact

Questions or requests related to this Privacy Policy should be directed to the NoLimitCoins support team through the live chat on the platform or by emailing support via the contact form in your account area.