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Effective for users of nolimitcoins.live and all associated services
This Privacy Policy explains how NoLimitCoins ("we," "us," or "our") collects, uses, stores, and protects personal information submitted by users ("you") when accessing or using our website at nolimitcoins.live, including all casino games, sports betting services, promotional pages, and account management functions.
By registering an account or continuing to use this website, you confirm that you have read this policy and agree to the practices described. If you do not agree, you should not use our platform.
When you register, we collect your full name, date of birth, email address, postal address, phone number, and username. This information is required to create and maintain your account, verify your identity, and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
Before processing withdrawals, we require government-issued photo identification (such as a driver's license or passport), proof of address (such as a utility bill or bank statement dated within 90 days), and in some cases, a copy of the payment method used. These documents are processed securely and retained only for as long as required by law.
We collect transaction records including deposit amounts, withdrawal requests, payment methods used, and transaction timestamps. We do not store full card numbers. Card payments are processed by a third-party PCI-DSS compliant payment processor.
When you visit the site, we automatically collect your IP address, browser type, device type, operating system, referring URL, pages visited, session duration, and game activity. This data is used for fraud prevention, platform performance monitoring, and improving the user experience.
If you contact our support team by email or live chat, we retain records of those communications for quality assurance, dispute resolution, and compliance purposes.
We use the information we collect for the following purposes: to verify your identity and age, to process deposits and withdrawals, to administer your account and bonuses, to comply with legal and regulatory obligations including KYC and AML requirements, to detect and prevent fraud, cheating, and suspicious activity, to respond to your support requests, to send you account notifications and service updates, and to send promotional communications if you have opted in to receive them.
We do not sell your personal information to third parties. We do not use your data for purposes beyond those stated in this policy without your explicit consent.
NoLimitCoins uses cookies to maintain your login session, remember your preferences, and collect analytics data. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted). Third-party analytics providers may place cookies on your device when you visit our site.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features, including keeping you logged in.
We share your personal information only with the following categories of recipients: payment processors required to complete transactions, identity verification service providers, fraud detection and security services, analytics providers operating under data processing agreements, legal and regulatory authorities where required by law, and professional advisors including lawyers and accountants where necessary.
All third parties who process your data on our behalf are contractually required to protect it and use it only for the specified purpose.
Account information is retained for the duration of your account and for a minimum of five years after account closure, as required by gaming regulations and AML legislation. Identity verification documents are retained for the period required under applicable law. You may request deletion of your data by contacting support, subject to any legal retention requirements that override that request.
You have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data where no legal retention obligation applies, to withdraw consent for marketing communications at any time, and to request that we restrict processing of your data in certain circumstances. Submit requests to our support team through the live chat or email channel listed on the site.
All data transmitted between your device and our servers is protected using 256-bit SSL encryption. Account passwords are stored using one-way hashing. We apply two-factor authentication options and session management controls to reduce unauthorized access risk. Despite these measures, no system is completely immune to breach. We maintain an incident response process and will notify affected users if a data breach occurs that poses a material risk to their rights.
Our services are strictly for users aged 18 years and older. We do not knowingly collect personal information from anyone under 18. If we identify that a user under the legal age has registered, we will terminate that account and delete all associated data. If you believe a minor has registered, contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
For privacy-related questions, data access requests, or to exercise any of your rights under this policy, contact our support team through the live chat available on-site or via the email address listed in your account settings.
